1. Scope and Controller
This policy applies to personal information processed by WeDrink Robotics (齐喝彩人工智能科技有限公司) and its affiliates, including data collected through wedrink.ai, the WeDrink Care mini-program and mobile apps, and BevBar deployments. The data controller is WeDrink Robotics, headquartered in Hong Kong.
2. Information We Collect
Account and profile data (name, contact, preferences); transaction and dispense history; device and app telemetry; approximate location for fleet locator services; taste preferences submitted through Mood AI; communications you send us. We do not knowingly collect data from children under 14 without verifiable guardian consent.
3. Purposes and Legal Bases
We process personal information to operate the BevBar service, personalize recommendations, fulfill transactions, ensure food safety and product integrity, respond to inquiries, and improve our products. Legal bases include performance of a contract, legitimate interests, consent (where required), and compliance with legal obligations.
4. Sharing and Cross-Border Transfers
We share data with service providers (payment, cloud hosting, analytics), territory operators for local service delivery, and authorities where required by law. Cross-border transfers are conducted under recognized safeguards: EU Standard Contractual Clauses (GDPR), the China PIPL Standard Contract or Security Assessment where applicable, and equivalent mechanisms for GCC and other regions.
5. Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Aggregated and de-identified data may be retained for longer periods for analytics and product improvement.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or port your data, to withdraw consent, and to lodge a complaint with a supervisory authority. For GDPR (EU/UK), PIPL (China), CCPA (California), UAE PDPL, and Saudi PDPL requests, contact us using the details below.
7. Security
We apply administrative, technical, and physical safeguards proportionate to the sensitivity of the data. No system is perfectly secure — we work continuously to strengthen protections and will notify affected users and regulators of material incidents as required by law.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated through the wedrink.ai site or the WeDrink Care app, with an updated effective date.
Contact
Privacy inquiries and rights requests: [email protected]. Please include the jurisdiction under which you are making the request so we can respond appropriately.